Carretera Cancun-Chetumal Km 340,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
-
Near the Xoximilco
Great
8.1
/10
4.8
3.0
/5
Loved by guests
Excellent service
Quiet pools
Fantastic food
Friendly staff
Fun activities
Clean grounds
"All drinks are included and they are all premium spirits with very generous pours."
decepticong1 from United Kingdom
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"We really enjoyed the 24/7 room service ."
Kat from United States
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"We absolutely loved these [golf] buggies; it felt like such a treat to be carted around the complex."
Vanessa from United Kingdom
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Moon Palace Cancun, a 5-star Alfredo V. Bonfil hotel with an 8.1/10 rating on Booking.com, provides luxury accommodations and multiple family-friendly amenities. Guests can indulge in upscale dining options and access to a private beach area.
Rooms & Amenities
Rooms and suites at Moon Palace Cancun feature private balconies, flat-screen TVs, minibars, and luxurious bath amenities. A variety of accommodations are available, including two connecting Superior Deluxe Rooms designed for families.
Dining & Leisure
Diverse dining options include restaurants serving international and regional cuisine, complemented by bars offering premium liquor selections. Guests can enjoy meals in tranquil settings with panoramic views.
Leisure & Entertainment
Moon Palace Cancun features a golf course designed by Jack Nicklaus, along with several pools, a fitness center, and entertainment tailored for all ages, ensuring ample leisure activities. Awe Spa provides wellness treatments and relaxation services.
Services & Transportation
Services at Moon Palace Cancun include 24-hour room service, concierge assistance, and a dedicated team for event planning in the region's largest resort venue. The resort is situated 15 km from Cancun, easily accessible via private transfer.
Must-do experiences
Savor authentic tacos at El Fogón, a local favorite.
Visit the Mayan ruins at El Rey for a historical experience.
Explore the vibrant Mercado 28 for unique souvenirs and crafts.
Take a boat tour from Puerto Juárez to see Isla Mujeres' beauty.
Sample fresh ceviche at Playa Tortugas, a hidden seaside gem.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
1 King-size bed
Superior Junior Suite Golf Course Kids & Teens
2 persons
38 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Deluxe Ocean View Kids & Teens
2 persons
44 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Deluxe Garden View Kids & Teens
2 persons
44 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Click button to see more rooms
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Cycling
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Fishing
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Public Bath
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Moon Palace Cancun, a world of flavors awaits, showcasing a medley of exquisite dining experiences that reflect the heart of local and international cuisines. From vibrant Mexican dishes to fresh sushi, each restaurant offers its own unique setting and delightful fare to please every palate.
Gondola
Italian, International
Ambiance
Charming and intimate ambiance, ideal for romantic dinners.
Key Offerings
Signature Italian pasta dishes and expertly crafted international fare, crafted with passion.
Reservation
No
Dinner: 18:00 - 23:00 daily
Momo
Sushi, Asian
Ambiance
Stylish setting perfect for fans of fresh, vibrant Asian cuisine.
Key Offerings
A diverse selection of sushi and Asian specialties, accommodating vegetarian, vegan, gluten-free, and dairy-free options.
Reservation
No
Dinner: 18:00 - 23:00 daily
Bugambilias
Mexican, International
Ambiance
Relaxed and family-friendly, perfect for all meals throughout the day.
Key Offerings
Delight in traditional Mexican breakfast options and international favorites for lunch and dinner, along with vegetarian and vegan selections.
Delicious burgers in a lively and welcoming environment.
Reservation
No
Smoked
American
Ambiance
Casual dining experience with a focus on smoked delicacies.
Key Offerings
Features an array of smoked dishes, ideal for lunch gatherings.
Reservation
No
Lunch
Location
Carretera Cancun-Chetumal Km 340,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
Map view
Carretera Cancun-Chetumal Km 340,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
City landmarks
Landmark
Moon Palace
770 m
Spa Centre
Spa
1.2
km
Landmark
Moon Palace Golf Club
1.2
km
Theme Park
Xoximilco
3.1
km
Theme Park
Ventura Park Cancun
4.3
km
Landmark
Piston Pueblo
3.0
km
Golf Course
Riviera Cancun Golf Resort
2.9
km
Amusement Park
Wet 'n Wild
4.3
km
Golf Course
Cancun Country Club
4.8
km
Golf Course
TPC Cancun Country Club
4.8
km
Nearby
Event hall
Moon Palace Arena
540 m
Restaurants
Momo
1.4
km
Moon Palace Complex Adjacent to lobby
Bugambilias
1.4
km
Carretera Federal 307 Km 340 Moon Palace
Palapa Fragata
1.3
km
Carretera Cancun-Chetumal Km. 340 Moon Palace Golf & Spa Resort
Arrecifes
820 m
Carretera Cancun-Chetumal Km. 36.5 Nizuc - Moon Palace
Explore Alfredo V. Bonfil
Nearby Discoveries
Top Attractions
Activities
Dining
Entertainment
Moon Palace
10 minutes' walk
This stunning resort offers a range of activities, pools, and relaxation areas, perfect for families and couples alike.
Xoximilco
10-minute drive
A vibrant Mexican fiesta featuring traditional food, music, and boat rides through picturesque canals, ideal for a cultural evening out.
Ventura Park Cancun
10-minute drive
A fun-filled amusement park with thrilling rides, a water park, and family attractions, great for all ages seeking excitement.
Moon Palace Golf Club
15 minutes' walk
An 18-hole championship golf course surrounded by stunning landscapes, suitable for golfers of all skill levels.
Spa Services
15 minutes' walk
Indulge in luxurious spa treatments for relaxation and rejuvenation, easily accessed within the Moon Palace resort.
Water Sports at Ventura Park
10-minute drive
Experience thrilling water activities like kayaking and snorkeling, available to rent at Ventura Park for adventure lovers.
Yoga Classes
10 minutes' walk
Participate in serene yoga sessions offered at the Moon Palace, promoting relaxation and mental well-being.
Arrecifes
10 minutes' walk
An on-site restaurant serving delicious international cuisine with an inviting atmosphere, perfect for daily meals.
Momo
5-minute drive
A trendy Asian fusion restaurant known for its sushi and dim sum, highly recommended for an elegant dining experience.
Palapa Fragata
16 minutes' walk
A laid-back eatery offering fresh seafood dishes and local flavors, featuring a relaxed open-air dining experience.
Moon Palace Arena
7 minutes' walk
A state-of-the-art venue hosting live shows, concerts, and events, perfect for family and adult entertainment.
Piston Pueblo
10-minute drive
An exciting venue for live music and nightlife, showcasing local bands and DJs for a lively evening out.
Getting around
City Centre
Alfredo V. Bonfil29 min
·
19.1
km
Airports
Cancun International Airport (CUN)19 min
·
12.3
km
Isla Mujeres, Quintana Roo (ISJ)61 min
·
40.1
km
Reviews and Ratings
Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
Friendly poolside staff
Spacious rooms
Disappointing dining options
Billing issues
8.2/10
Great
Rooms
8.0
Location
7.8
Service
9.2
Dining
8.0
Guest reviews
8.2/10
based on 5 reviews
4.5/5
based on 36775 reviews
8.1
8.1/10 based on 766 reviews
#50 of 272 hotels in Cancun based on Tripadvisor
Nathaniel
United Kingdom,
February
2025
9.0/10
My stay at the resort was once again exceptional! The weather was perfect, the food was delicious, and the staff truly made the experience memorable. I did notice a slight dip in room service quality this time, which was unexpected since I've visited several times before. However, the beautiful rooms and outstanding service from the staff definitely made up for it, and I can't wait to return.
Rooms
9.0
The rooms were beautiful, spacious, and offered stunning views. They were clean and well-maintained, which enhanced my stay considerably.
Service
8.0
The service was fantastic overall, with many staff members going above and beyond to ensure we felt special. However, there were a few hitches with room maintenance during our stay.
Location
9.0
The resort is located in an area that provides easy access to a range of activities, making it perfect for an all-inclusive experience.
Dining
10.0
Dining was a highlight, with wonderful service at the restaurants and a great breakfast buffet that opened early, perfect for early risers.
Facilities
9.0
The facilities were well-kept, particularly the pools and spa areas, allowing for relaxation and enjoyment during our visit.
Victoria
United Kingdom,
November
2024
7.6/10
Our stay at the resort was filled with great moments, especially thanks to some outstanding staff members. The service at the beach and in the restaurants was commendable, creating a welcoming atmosphere. However, we faced issues with the room assignments, which didn't live up to the Elite membership benefits promised. Additionally, there were distractions from loud music and vehicles operating too close to our relaxation spot, which detracted from our overall experience.
Rooms
6.0
We were disappointed with the room assignments we received, as they were not up to the expected standards for Elite members, lacking the special treatment we anticipated.
Service
9.0
The service was exceptional in several areas, with standout staff like Eduardo, Armando, and Fernando contributing to a memorable experience. They genuinely went above and beyond to make us feel valued.
Location
7.0
The resort's setting is beautiful, but the beach area experienced significant disturbances from resort vehicles, which affected our enjoyment. It's also quite expansive, providing both activity and privacy options.
Dining
9.0
The dining experience was wonderful, with attentive service and excellent meals that made our anniversary celebration special. The variety and quality of food available were enjoyable.
Facilities
7.0
Facilities were generally good, but the inconsistency in housekeeping and issues with noise levels around the common areas were concerning.
Joseph
United Kingdom,
October
2024
8.8/10
Our stay at the resort was nothing short of amazing! The staff were incredibly friendly and attentive, making every interaction enjoyable. The rooms were cozy and well serviced, but the dining experience was a mixed bag; while the buffets were fresh and varied, I did wish for a few more options. The childcare services truly set this hotel apart, as they allowed us to attend our events worry-free while our kids had a blast. Overall, the value for money was superb, and we can't wait to return!
Rooms
8.0
The rooms were cozy and well-serviced, providing everything we needed during our stay.
Service
10.0
The staff were incredibly attentive and went above and beyond to ensure we had a great experience.
Location
9.0
The resort is situated well, allowing easy access to various activities and amenities.
Dining
7.0
The dining options were fresh and varied, but I would have loved to see more choices available.
Facilities
10.0
The childcare facilities were fantastic, offering a wonderful array of activities for the kids.
Olivia
United Kingdom,
October
2024
9.4/10
Our stay at Moon Palace was nothing short of amazing! The luxurious rooms and incredibly attentive service made our family getaway unforgettable. We thoroughly enjoyed the dining, especially the special meal prepared for us. The only downside was that some facilities seemed a bit dated despite the resort being relatively new. Overall, this place offers great value for a memorable vacation experience.
Rooms
10.0
The rooms were luxurious, spacious, and offered stunning views of the Gulf. They were also very clean, which added to our comfort.
Service
10.0
Service was exceptional! From our friendly servers at the pool to the restaurant staff, everyone was incredibly accommodating and went above and beyond to ensure we had a wonderful experience.
Location
9.0
The resort's location provided a perfect mix of tranquility and activities. It was just a short shuttle ride to various attractions, and you could see the beautiful Gulf from almost everywhere.
Dining
10.0
Dining was a highlight, especially our special meal that started with cheese fondue and ended with a fantastic flaming dessert. The quality of food was consistently high throughout our stay.
Facilities
8.0
The facilities were quite nice, though some areas felt a bit worn despite the resort being less than ten years old. However, the pools were well-maintained and enjoyable.
George
United Kingdom,
September
2024
6.8/10
I recently stayed at Moon Palace Nizuc for a wedding, and while there were some positive aspects, the overall experience was disappointing. The staff at the resort were genuinely wonderful, making efforts to be friendly and accommodating. However, the resort's size led to long walks between amenities, and the beach was underwhelming. Additionally, the food quality and dining options left much to be desired. The experience was marred by billing issues that caused financial stress during my stay.
Rooms
7.0
The rooms were spacious and had comfortable beds, but they could use a deeper clean.
Service
9.0
The staff members, especially the poolside team, were extremely helpful and friendly, really enhancing the experience.
Location
5.0
The resort is massive, which resulted in lengthy walks for everything, making the location feel inconvenient at times.
Dining
5.0
The dining experience was disappointing, as most meals were bland and lacked flavor, particularly during the wedding buffet.
Facilities
6.0
The amenities were plentiful, but the beach was murky and unpleasant, especially with the seaweed and a strange texture underfoot.
Friendly poolside staff
Disappointing dining options
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
is available in public areas for free.
Breakfast
All visitors are offered a american breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese, Russian
Number of rooms:
2130
Former name
Moon Palace Golf & Spa Resort
FAQs
About Moon Palace Cancun
What is the distance from Moon Palace Cancun to Cancún International Airport?
Moon Palace Cancun is located 11 km from Cancún International Airport, approximately a 20-minute drive.
What are the check-in and check-out times at Moon Palace Cancun?
Check-in is at 15:00 and check-out is at 12:00.
Does Moon Palace Cancun have beachfront access?
Moon Palace Cancun offers direct beachfront access with a private beach area.
What dining options are available at Moon Palace Cancun?
Moon Palace Cancun features Palapa Asadero restaurant, offering international cuisine, along with additional on-site dining options serving American, Brazilian, and Indian dishes.
Is parking available at Moon Palace Cancun?
Private parking is available on-site for free, and no reservation is necessary.
Does Moon Palace Cancun offer any recreational activities?
Guests can enjoy a range of recreational activities including golf, cycling, table tennis, mini-golf, and water sports.
Is there a spa at Moon Palace Cancun?
Awe Spa at Moon Palace Cancun offers a variety of restorative treatments, including massages and facials.
What room amenities can guests expect at Moon Palace Cancun?
Rooms at Moon Palace Cancun are equipped with air conditioning, a flat-screen TV, a minibar, and a coffee machine.
What attractions are close to Moon Palace Cancun?
Nearby attractions include Cancun Underwater Museum (15 km), El Rey Mayan Ruins (1 km), and Playa del Carmen (20 km).
Does Moon Palace Cancun provide childcare services?
Moon Palace Cancun offers babysitting and children's services as part of its amenities.
Is there a kids' club at Moon Palace Cancun?
Moon Palace Cancun features a kids' club providing supervised activities for children.