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From277US$ /night
Check-in
20Dec2025Select date
Check-out
21Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera Cancun-Chetumal Km 340, Alfredo V. Bonfil, Mexico, 77500
-
Near the Xoximilco
Great
8.1
/10
4.8
3.0
/5

Moon Palace Cancun, a 5-star Alfredo V. Bonfil hotel with an 8.1/10 rating on Booking.com, provides luxury accommodations and multiple family-friendly amenities. Guests can indulge in upscale dining options and access to a private beach area.

Rooms & Amenities

Rooms and suites at Moon Palace Cancun feature private balconies, flat-screen TVs, minibars, and luxurious bath amenities. A variety of accommodations are available, including two connecting Superior Deluxe Rooms designed for families.

Dining & Leisure

Diverse dining options include restaurants serving international and regional cuisine, complemented by bars offering premium liquor selections. Guests can enjoy meals in tranquil settings with panoramic views.

Leisure & Entertainment

Moon Palace Cancun features a golf course designed by Jack Nicklaus, along with several pools, a fitness center, and entertainment tailored for all ages, ensuring ample leisure activities. Awe Spa provides wellness treatments and relaxation services.

Services & Transportation

Services at Moon Palace Cancun include 24-hour room service, concierge assistance, and a dedicated team for event planning in the region's largest resort venue. The resort is situated 15 km from Cancun, easily accessible via private transfer.

Must-do experiences

  • Savor authentic tacos at El Fogón, a local favorite.
  • Visit the Mayan ruins at El Rey for a historical experience.
  • Explore the vibrant Mercado 28 for unique souvenirs and crafts.
  • Take a boat tour from Puerto Juárez to see Isla Mujeres' beauty.
  • Sample fresh ceviche at Playa Tortugas, a hidden seaside gem.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
1 King-size bed
Superior Junior Suite Golf Course Kids & Teens
2 persons
38 m² 
1 King-size bed
Shower
Coffee machine
Superior Deluxe Ocean View Kids & Teens
2 persons
44 m² 
1 King-size bed
Shower
Coffee machine
Superior Deluxe Garden View Kids & Teens
2 persons
44 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Click button to see more rooms
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Cycling
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Fishing

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Public Bath

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Moon Palace Cancun, a world of flavors awaits, showcasing a medley of exquisite dining experiences that reflect the heart of local and international cuisines. From vibrant Mexican dishes to fresh sushi, each restaurant offers its own unique setting and delightful fare to please every palate.
Moon Palace Cancun Alfredo V. Bonfil Restaurant photo The photo shows a well-lit dining area, likely in a restaurant or a private home, with a long wooden table set for eight people. The table is rectangular and made of light-colored wood with visible grain. It's adorned with white plates, silverware, a
Moon Palace Cancun Alfredo V. Bonfil Restaurant photo The photo shows a bright and elegant restaurant interior. The space is multi-level, with a staircase leading to a higher area. The walls are a mix of light-colored marble and textured, warm-toned panels. 

The dining area features several tables set
Moon Palace Cancun Alfredo V. Bonfil Restaurant photo The photo shows a warmly lit restaurant interior with a rustic and inviting atmosphere. The walls are a mix of light-colored wooden paneling and a textured gray stone or brick wall. The ceiling features exposed wooden beams and is illuminated by larg

Gondola

Italian, International
Ambiance
Charming and intimate ambiance, ideal for romantic dinners.
Key Offerings
Signature Italian pasta dishes and expertly crafted international fare, crafted with passion.
Reservation
No
Dinner: 18:00 - 23:00 daily

Momo

Sushi, Asian
Ambiance
Stylish setting perfect for fans of fresh, vibrant Asian cuisine.
Key Offerings
A diverse selection of sushi and Asian specialties, accommodating vegetarian, vegan, gluten-free, and dairy-free options.
Reservation
No
Dinner: 18:00 - 23:00 daily

Bugambilias

Mexican, International
Ambiance
Relaxed and family-friendly, perfect for all meals throughout the day.
Key Offerings
Delight in traditional Mexican breakfast options and international favorites for lunch and dinner, along with vegetarian and vegan selections.
Reservation
No
Breakfast: 07:00 - 11:00; Dinner: 18:00 - 23:00 daily

Palapa Pier 8

Seafood, International
Ambiance
Casual beachside eatery with stunning ocean views.
Key Offerings
Fresh seafood dishes served in a laid-back atmosphere, ideal for both lunch and dinner.
Reservation
No
Lunch: 12:00 - 16:30; Dinner: 18:00 - 23:00 daily

Palapa Asadero

International, Grill/BBQ
Ambiance
Welcoming outdoor space with a focus on grilled delights.
Key Offerings
Savor a variety of grilled meats and international specialties in a friendly setting.
Reservation
No
Lunch: 11:30 - 16:30; Dinner: 18:00 - 23:00 daily

El Manglar

International
Ambiance
Bright and airy, enhanced by tropical views throughout the day.
Key Offerings
A blend of international dishes served for breakfast, lunch, and dinner.
Reservation
No
Breakfast: 06:30 - 11:30; Dinner: 18:00 - 23:00 daily

Carvao

Brazilian
Ambiance
Vibrant and hearty, capturing the essence of Brazil's culinary delights.
Key Offerings
Indulge in traditional Brazilian cuisine, showcasing a variety of flavors.
Reservation
No
Dinner: 18:00 - 23:00 daily

Los Caporales

Mexican
Ambiance
Charming and festive atmosphere, perfect for breakfast and early dinners.
Key Offerings
Traditional Mexican breakfast offerings and all-time favorite dinner dishes, with choices catering to diverse diets.
Reservation
No
Breakfast: 07:00 - 11:00; Dinner: 18:00 - 23:00 daily

Palapa Delfines

Grill/BBQ
Ambiance
Laid-back outdoor venue, ideal for casual dining.
Key Offerings
A mouthwatering selection of grilled dishes for lunch and dinner, reflecting tropical vibes.
Reservation
No
Lunch: 11:30 - 16:00; Dinner: 18:00 - 23:00 daily

Palapa Pelicanos

Pizza, International
Ambiance
Family-friendly spot for pizza lovers, delivering fun and flavor.
Key Offerings
Serves a variety of pizzas, including vegetarian options, perfect for a casual meal.
Reservation
No
Lunch: 12:30 - 16:00; Dinner: 18:00 - 23:00 daily

Agra

Indian
Ambiance
Warm and inviting atmosphere, perfect for an evening of savory discoveries.
Key Offerings
Richly flavored Indian dishes that celebrate bold spices and culinary traditions of India.
Reservation
No
Dinner: 18:00 - 23:00 daily

Bistro - 24 hours. Coffee

International
Ambiance
A cozy spot ideal for any time of day, offering a welcoming environment.
Key Offerings
Serves a varied breakfast and coffee offerings around the clock.
Reservation
No
Hours vary

Pepe's Pizza - Brick oven pizza

Pizza
Ambiance
Casual eatery where guests can enjoy freshly made pizzas from a brick oven.
Key Offerings
Signature pizzas made to perfection, served in a vibrant and fun atmosphere.
Reservation
No
12:30 - 22:00 daily

Sweet and Coffee

Ambiance
Charming café-style setting perfect for sweet treats.
Key Offerings
Open early to serve coffee and pastries, delightful for breakfast or a sweet afternoon break.
Reservation
No
06:00 - 01:00 daily

Riviera Maya

Mexican
Ambiance
Bright and inviting space for breakfast or dinner gatherings.
Key Offerings
Offers a range of delicious Mexican dishes, perfect for all tastes at any time of day.
Reservation
No
Breakfast: 07:00 - 11:30; Dinner: 18:00 - 23:00 daily

Trattoria

Italian
Ambiance
Cozy Italian setting, inviting guests to share a meal in good company.
Key Offerings
Classic Italian favorites served with a warm touch, ideal for dinner.
Reservation
No
Dinner: 18:00 - 23:00 (Monday, Wednesday, Friday)

19th Hole Bar

Ambiance
Easygoing bar atmosphere perfect for cocktails and relaxation.
Key Offerings
Enjoy a selection of cocktails and light snacks in a casual atmosphere.
Reservation
No
Breakfast, Cocktail hour

La Palapa Bar

Ambiance
Casual beach bar vibes for cocktail enthusiasts.
Key Offerings
A relaxed setting for enjoying drinks, perfect for unwinding after a day at the beach.
Reservation
No
Cocktail hour

La Burgueria

American
Ambiance
Family-friendly atmosphere offering comfort food favorites.
Key Offerings
Delicious burgers in a lively and welcoming environment.
Reservation
No

Smoked

American
Ambiance
Casual dining experience with a focus on smoked delicacies.
Key Offerings
Features an array of smoked dishes, ideal for lunch gatherings.
Reservation
No
Lunch

Location

Carretera Cancun-Chetumal Km 340, Alfredo V. Bonfil, Mexico, 77500
Map view
Carretera Cancun-Chetumal Km 340, Alfredo V. Bonfil, Mexico, 77500
Nearby
Event hall
Moon Palace Arena
540 m
Restaurants
Momo
1.4 km
Moon Palace Complex Adjacent to lobby
Bugambilias
1.4 km
Carretera Federal 307 Km 340 Moon Palace
Palapa Fragata
1.3 km
Carretera Cancun-Chetumal Km. 340 Moon Palace Golf & Spa Resort
Arrecifes
820 m
Carretera Cancun-Chetumal Km. 36.5 Nizuc - Moon Palace
Explore Alfredo V. Bonfil
Nearby Discoveries
Top Attractions
Activities
Dining
Entertainment
Moon Palace
Moon Palace
10 minutes' walk
This stunning resort offers a range of activities, pools, and relaxation areas, perfect for families and couples alike.
Xoximilco
10-minute drive
A vibrant Mexican fiesta featuring traditional food, music, and boat rides through picturesque canals, ideal for a cultural evening out.
Ventura Park Cancun
Ventura Park Cancun
10-minute drive
A fun-filled amusement park with thrilling rides, a water park, and family attractions, great for all ages seeking excitement.
Moon Palace Golf Club
15 minutes' walk
An 18-hole championship golf course surrounded by stunning landscapes, suitable for golfers of all skill levels.
Spa Services
15 minutes' walk
Indulge in luxurious spa treatments for relaxation and rejuvenation, easily accessed within the Moon Palace resort.
Water Sports at Ventura Park
10-minute drive
Experience thrilling water activities like kayaking and snorkeling, available to rent at Ventura Park for adventure lovers.
Yoga Classes
10 minutes' walk
Participate in serene yoga sessions offered at the Moon Palace, promoting relaxation and mental well-being.
Arrecifes
Arrecifes
10 minutes' walk
An on-site restaurant serving delicious international cuisine with an inviting atmosphere, perfect for daily meals.
Momo
Momo
5-minute drive
A trendy Asian fusion restaurant known for its sushi and dim sum, highly recommended for an elegant dining experience.
Palapa Fragata
Palapa Fragata
16 minutes' walk
A laid-back eatery offering fresh seafood dishes and local flavors, featuring a relaxed open-air dining experience.
Moon Palace Arena
7 minutes' walk
A state-of-the-art venue hosting live shows, concerts, and events, perfect for family and adult entertainment.
Piston Pueblo
Piston Pueblo
10-minute drive
An exciting venue for live music and nightlife, showcasing local bands and DJs for a lively evening out.
Getting around
City Centre
Alfredo V. Bonfil29 min  ·  19.1 km
Airports
Cancun International Airport (CUN)19 min  ·  12.3 km
Isla Mujeres, Quintana Roo (ISJ)61 min  ·  40.1 km

Reviews and Ratings

Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
Friendly poolside staff
Spacious rooms
Disappointing dining options
Billing issues
8.2/10
Great
Rooms
8.0
Location
7.8
Service
9.2
Dining
8.0
Guest reviews
8.2/10
based on 5 reviews
4.5/5 based on 36775 reviews
8.1
8.1/10 based on 766 reviews
#50 of 272 hotels in Cancun based on Tripadvisor
Nathaniel
United Kingdom, February  2025
9.0/10

My stay at the resort was once again exceptional! The weather was perfect, the food was delicious, and the staff truly made the experience memorable. I did notice a slight dip in room service quality this time, which was unexpected since I've visited several times before. However, the beautiful rooms and outstanding service from the staff definitely made up for it, and I can't wait to return.

Rooms
9.0
The rooms were beautiful, spacious, and offered stunning views. They were clean and well-maintained, which enhanced my stay considerably.
Service
8.0
The service was fantastic overall, with many staff members going above and beyond to ensure we felt special. However, there were a few hitches with room maintenance during our stay.
Location
9.0
The resort is located in an area that provides easy access to a range of activities, making it perfect for an all-inclusive experience.
Dining
10.0
Dining was a highlight, with wonderful service at the restaurants and a great breakfast buffet that opened early, perfect for early risers.
Facilities
9.0
The facilities were well-kept, particularly the pools and spa areas, allowing for relaxation and enjoyment during our visit.
Victoria
United Kingdom, November  2024
7.6/10

Our stay at the resort was filled with great moments, especially thanks to some outstanding staff members. The service at the beach and in the restaurants was commendable, creating a welcoming atmosphere. However, we faced issues with the room assignments, which didn't live up to the Elite membership benefits promised. Additionally, there were distractions from loud music and vehicles operating too close to our relaxation spot, which detracted from our overall experience.

Rooms
6.0
We were disappointed with the room assignments we received, as they were not up to the expected standards for Elite members, lacking the special treatment we anticipated.
Service
9.0
The service was exceptional in several areas, with standout staff like Eduardo, Armando, and Fernando contributing to a memorable experience. They genuinely went above and beyond to make us feel valued.
Location
7.0
The resort's setting is beautiful, but the beach area experienced significant disturbances from resort vehicles, which affected our enjoyment. It's also quite expansive, providing both activity and privacy options.
Dining
9.0
The dining experience was wonderful, with attentive service and excellent meals that made our anniversary celebration special. The variety and quality of food available were enjoyable.
Facilities
7.0
Facilities were generally good, but the inconsistency in housekeeping and issues with noise levels around the common areas were concerning.
Joseph
United Kingdom, October  2024
8.8/10

Our stay at the resort was nothing short of amazing! The staff were incredibly friendly and attentive, making every interaction enjoyable. The rooms were cozy and well serviced, but the dining experience was a mixed bag; while the buffets were fresh and varied, I did wish for a few more options. The childcare services truly set this hotel apart, as they allowed us to attend our events worry-free while our kids had a blast. Overall, the value for money was superb, and we can't wait to return!

Rooms
8.0
The rooms were cozy and well-serviced, providing everything we needed during our stay.
Service
10.0
The staff were incredibly attentive and went above and beyond to ensure we had a great experience.
Location
9.0
The resort is situated well, allowing easy access to various activities and amenities.
Dining
7.0
The dining options were fresh and varied, but I would have loved to see more choices available.
Facilities
10.0
The childcare facilities were fantastic, offering a wonderful array of activities for the kids.
Olivia
United Kingdom, October  2024
9.4/10

Our stay at Moon Palace was nothing short of amazing! The luxurious rooms and incredibly attentive service made our family getaway unforgettable. We thoroughly enjoyed the dining, especially the special meal prepared for us. The only downside was that some facilities seemed a bit dated despite the resort being relatively new. Overall, this place offers great value for a memorable vacation experience.

Rooms
10.0
The rooms were luxurious, spacious, and offered stunning views of the Gulf. They were also very clean, which added to our comfort.
Service
10.0
Service was exceptional! From our friendly servers at the pool to the restaurant staff, everyone was incredibly accommodating and went above and beyond to ensure we had a wonderful experience.
Location
9.0
The resort's location provided a perfect mix of tranquility and activities. It was just a short shuttle ride to various attractions, and you could see the beautiful Gulf from almost everywhere.
Dining
10.0
Dining was a highlight, especially our special meal that started with cheese fondue and ended with a fantastic flaming dessert. The quality of food was consistently high throughout our stay.
Facilities
8.0
The facilities were quite nice, though some areas felt a bit worn despite the resort being less than ten years old. However, the pools were well-maintained and enjoyable.
George
United Kingdom, September  2024
6.8/10

I recently stayed at Moon Palace Nizuc for a wedding, and while there were some positive aspects, the overall experience was disappointing. The staff at the resort were genuinely wonderful, making efforts to be friendly and accommodating. However, the resort's size led to long walks between amenities, and the beach was underwhelming. Additionally, the food quality and dining options left much to be desired. The experience was marred by billing issues that caused financial stress during my stay.

Rooms
7.0
The rooms were spacious and had comfortable beds, but they could use a deeper clean.
Service
9.0
The staff members, especially the poolside team, were extremely helpful and friendly, really enhancing the experience.
Location
5.0
The resort is massive, which resulted in lengthy walks for everything, making the location feel inconvenient at times.
Dining
5.0
The dining experience was disappointing, as most meals were bland and lacked flavor, particularly during the wedding buffet.
Facilities
6.0
The amenities were plentiful, but the beach was murky and unpleasant, especially with the seaweed and a strange texture underfoot.
Friendly poolside staff
Disappointing dining options
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
is available in public areas for free.
Breakfast
All visitors are offered a american breakfast for a fee. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese, Russian
Number of rooms:
2130
Former name
Moon Palace Golf & Spa Resort
FAQs
About Moon Palace Cancun
What is the distance from Moon Palace Cancun to Cancún International Airport?
Moon Palace Cancun is located 11 km from Cancún International Airport, approximately a 20-minute drive.
What are the check-in and check-out times at Moon Palace Cancun?
Check-in is at 15:00 and check-out is at 12:00.
Does Moon Palace Cancun have beachfront access?
Moon Palace Cancun offers direct beachfront access with a private beach area.
What dining options are available at Moon Palace Cancun?
Moon Palace Cancun features Palapa Asadero restaurant, offering international cuisine, along with additional on-site dining options serving American, Brazilian, and Indian dishes.
Is parking available at Moon Palace Cancun?
Private parking is available on-site for free, and no reservation is necessary.
Does Moon Palace Cancun offer any recreational activities?
Guests can enjoy a range of recreational activities including golf, cycling, table tennis, mini-golf, and water sports.
Is there a spa at Moon Palace Cancun?
Awe Spa at Moon Palace Cancun offers a variety of restorative treatments, including massages and facials.
What room amenities can guests expect at Moon Palace Cancun?
Rooms at Moon Palace Cancun are equipped with air conditioning, a flat-screen TV, a minibar, and a coffee machine.
What attractions are close to Moon Palace Cancun?
Nearby attractions include Cancun Underwater Museum (15 km), El Rey Mayan Ruins (1 km), and Playa del Carmen (20 km).
Does Moon Palace Cancun provide childcare services?
Moon Palace Cancun offers babysitting and children's services as part of its amenities.
Is there a kids' club at Moon Palace Cancun?
Moon Palace Cancun features a kids' club providing supervised activities for children.
What is the Wi-Fi policy at Moon Palace Cancun?
Free Wi-Fi is available throughout the property.

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